Who We Are
Kelvin House (‘KH’) (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Kelvin House’s registered office is at 6 The Orchard Fairford Glos GL7 4BL United Kingdom.
Our designated Data Protection Officer can be contacted via the following methods;
POST: Data Protection Officer, The Orchard Fairford Gloucestershire GL7 4BL United Kingdom.
Information That We Collect
KH processes your personal information to meet its legal, statutory and contractual obligations and to provide you with our products and services. KH will never collect any unnecessary personal data from you and will not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is: -
We collect information in the below ways: -
How KH Uses Your Personal Data (Legal Basis for Processing)
KH takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. KH only retains your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to the KH providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -
To send periodical alerts to new products related to Kelvin House books, offers and other marketing materials
You have the right to access any personal information that KH processes about you and to request information about:
What personal data the KH holds about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long the KH intends to store your personal data for
If the KH did not collect the data directly from you, information about the source
If you believe that the KH holds any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information. The KH will strive to update/correct it as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with data protection laws, as well as to object to any direct marketing from us, to exercise your data portability rights and to be informed about any automated decision-making we may use.
If the KH receives a request from you to exercise any of the above rights, it may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
The KH will not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. KH uses third-parties so that it can provide you with the various services and products that it offers. All processors acting on our behalf only process your data in accordance with instructions from the KH and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
The KH takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. It works hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and has programs in place to deploy several layers of security measures, including: -
Encryption of devices such as but not limited to USB Sticks and Flash Drives.
Regular staff training.
Anonymisation of sensitive data.
Data retained for only as long as is necessary.
We are certified by the Government’s “Cyber Essentials” scheme to help us avoid cyber-attacks and other IT related security risks.
Antivirus measures on IT hardware.
Transfers Outside the EU
Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data.
The KH utilises some products or services (or parts of them) that may be hosted/stored in the U.S.A., which means that we may transfer any information which is submitted by you through the website outside the European Economic Area ("EEA") for the purposes below:
Management of its email system
Storage of your data on our database server
Third party service providers (see above under “Sharing and Disclosing Your Personal Information”)
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to KH. However, as this information is required for us to provide you with our services/deliver your products/legitimate interests, the KH will not be able to offer some/all of our products or services without it.
As noted in the ‘How We Use Your Personal Data’ section of this notice, the KH occasionally processes your personal information under the ‘legitimate interests’ legal basis. Where this is the case, the KH will have carried out a Legitimate Interests Assessment (LIA) to ensure your interests have been considered and any risk posed to you against our own and that such interests are proportionate and appropriate.
The KH uses the legitimate interests’ legal basis for processing the type of data listed below and has identified our interests as detailed below;
Use of email addresses to send newsletters and marketing material to members and other individuals who have recently interacted with KH or used KH’s services on the basis that these categories of individuals would reasonably expect to receive this type of material. Any individual is able to object to receiving such material through the use of the unsubscribe facility contained in each email communication.
How Long We Keep Your Data
KH only ever retains personal information for as long as is necessary and has strict review and retention policies in place to meet these obligations. For example, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
You can modify or withdraw consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.
Legitimate Interests Example
The KH will occasionally send you communications regarding our products, services or promotions by email. Such information will be relevant to you as a customer/ subscribers and you will always have the option to unsubscribe at any time.
If you would prefer not to receive above-mentioned marketing and offers, please click below:
If Legitimate Interests is not the appropriate way to contact you, KH would like to contact you with regarding our products, services or promotions that we provide, but using your consent. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting KH directly.
In these circumstances, we only contact you if you have already given your specific consent. At that point we will ask you how you want to be contacted i.e. by post, email, telephone or text.
If, however, you wish to opt-out of marketing, please email us at: email@example.com
Lodging A Complaint
The KH processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Data Protection Officer
Kelvin House Ltd.
6 The Orchard
Information Commissioners Office
Tel: 0303 123 1113 (local rate) or 01625 545 745
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